Contact Us

We're here to help. Reach out through any of the channels below.

GMBOX

Security First, Plugin-Driven Multi-Chain Wallet. Built by METACIPHER TECHNOLOGIES LTD.

Website

https://gmbox.xyz

Support Channels

Email Support

For general inquiries and support requests

[email protected]
Response time: 24-48 hours

Security Issues

Report security vulnerabilities responsibly

[email protected]
Response time: 24 hours

Legal & Privacy

Legal inquiries and privacy-related requests

[email protected]
Response time: 3-5 business days

Community Discord

Join our community for discussions and help

discord.gg/gmbox
Response time: Real-time

Frequently Asked Questions

How do I recover my wallet if I lost my seed phrase?

Unfortunately, as a non-custodial wallet, we do not store your seed phrase or private keys. If you have lost your recovery phrase, we cannot help you recover your wallet. This is why it's crucial to store your seed phrase securely offline.

Is GMBOX available in my country?

GMBOX is available globally. However, certain features may be restricted in jurisdictions where cryptocurrency services are prohibited. Please check your local regulations.

How do I report a bug or security vulnerability?

For bugs, please open an issue on our GitHub repository. For security vulnerabilities, please email [email protected] directly. We take security seriously and will respond within 24 hours.

Can I contribute to GMBOX development?

Yes! GMBOX is open-source and we welcome contributions. Check out our GitHub repository for contribution guidelines and open issues.

Additional Resources

Documentation

Detailed guides and API references

Community

Join our community channels

GitHub

Source code and contributions

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